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Privacy Notice

This notice explains how Palladium Law Limited handles personal information submitted through this landing page and during the initial enquiry process.

Last updated: 3 September 2026

1. Who controls the data

Palladium Law Limited is the controller of personal information collected through this landing page.

Palladium Law Limited is registered in England and Wales under company number 12855412. The registered office is Fulford House, Newbold Terrace, Leamington Spa, England, CV32 4EA.

Privacy enquiries can be sent to info@palladiumlegal.co.uk.

2. Information collected

The initial form may collect:

  • Your full name.
  • Your phone number or WhatsApp number.
  • Your email address, when provided.
  • An approximate amount of financial loss, when provided.
  • Your consent to be contacted about the enquiry.
  • Campaign attribution data, such as UTM parameters and advertising click identifiers.
  • Limited technical information, including browser information and the country code supplied by the hosting platform.

Further information may be requested during later communication, including transaction records, correspondence, screenshots, bank decisions, and other evidence relevant to the enquiry.

Do not send passwords, one time codes, seed phrases, wallet keys, complete payment card numbers, or unnecessary identity documents through the initial form.

3. How information is used

Personal information may be used to:

  • Receive, record, and respond to your enquiry.
  • Contact you using the details you provide.
  • Understand the payment method, timeline, platform, evidence, and possible next steps.
  • Maintain an internal enquiry record and prevent duplicate or fraudulent submissions.
  • Protect the security and availability of the website and form.
  • Measure advertising performance when you have consented to optional measurement technologies.
  • Comply with legal, regulatory, accounting, and dispute resolution obligations.

Depending on the circumstances, processing may be based on your request for pre-contractual steps, legitimate interests in responding to and managing enquiries, consent for optional advertising measurement, and compliance with legal obligations.

4. Sharing and service providers

Information may be processed by service providers used to host the landing page, send email, receive CRM records, deliver internal notifications through a configured business messaging service such as Telegram, maintain security, and measure advertising performance when consent has been given.

Only information reasonably required for the relevant service should be shared. Service providers may process data in other countries. Where applicable, appropriate contractual and legal safeguards should be used for international transfers.

Information may also be disclosed when required by law, to protect legal rights, to prevent fraud, or in connection with a corporate reorganisation. Personal information is not sold as a consumer data product.

5. Retention

Initial enquiry information is kept only for as long as reasonably necessary to respond, assess the enquiry, maintain records, resolve complaints, protect legal rights, and meet applicable obligations. Enquiries that do not proceed are normally reviewed for deletion or anonymisation within 24 months, unless a longer period is justified by an active dispute, legal requirement, or documented operational need.

6. Your rights

Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. A request may require reasonable identity verification.

You may also have the right to complain to the Information Commissioner's Office in the United Kingdom or to the relevant data protection authority in your country.

7. Security

Reasonable technical and organisational measures are used to protect enquiry information. No online transmission or storage system is completely secure. Sensitive evidence should be sent only through a route specifically confirmed by the team.

8. No professional relationship created by the form

Submitting personal information through the landing page does not create a solicitor and client relationship, professional retainer, fiduciary relationship, or guarantee that the matter will be accepted. Any engagement must be confirmed separately in writing.

9. Contact and updates

Questions, rights requests, and privacy complaints can be sent to info@palladiumlegal.co.uk.

This notice may be updated when the enquiry process, service providers, legal requirements, or website features change. The current version is published on this page.