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Privacy Notice

This notice explains how Palladium Law Limited handles personal information submitted through this landing page and during the initial enquiry process.

Last updated: 6 October 2026

1. Who controls the data

Palladium Law Limited is the controller of personal information collected through this landing page.

Palladium Law Limited is registered in England and Wales under company number 12855412. The registered office is Fulford House, Newbold Terrace, Leamington Spa, England, CV32 4EA.

Privacy enquiries can be sent to info@palladiumlegal.co.uk.

2. Information collected

The initial form may collect:

  • Your full name.
  • Your phone number or WhatsApp number.
  • Your email address.
  • An approximate amount involved, when provided.
  • Your acknowledgement of this notice and your request to be contacted about the enquiry.
  • Campaign attribution data, such as UTM parameters and advertising click identifiers.
  • Limited technical information, including IP address, browser information, the landing page address, referrer, and the country code supplied by the hosting platform.

Further information may be requested during later communication, including transaction records, correspondence, screenshots, bank decisions, and other evidence relevant to the enquiry.

Do not send passwords, one time codes, seed phrases, wallet keys, complete payment card numbers, or unnecessary identity documents through the initial form.

3. How information is used

Personal information may be used to:

  • Receive, record, and respond to your enquiry.
  • Contact you using the details you provide.
  • Understand the payment method, timeline, platform, evidence, and possible next steps.
  • Maintain an internal enquiry record and prevent duplicate or fraudulent submissions.
  • Protect the security and availability of the website and form.
  • Measure visits, completed enquiries and later enquiry outcomes for advertising attribution and performance reporting.
  • Comply with legal, regulatory, accounting, and dispute resolution obligations.

Handling your enquiry may rely on steps you request before a possible engagement, legitimate interests in managing and protecting the enquiry service, or applicable legal obligations, as appropriate. Advertising data sharing is a separate purpose. Acknowledging this notice or asking us to contact you does not by itself give consent for advertising. Where consent is required for a particular use, it must be obtained separately before that use.

4. Sharing and service providers

Information may be processed by service providers used to host the landing page, receive CRM records, deliver internal notifications through a configured business messaging service such as Telegram, maintain security, provide advertising attribution, and measure advertising performance. These providers can include Meta Platforms and RedTrack where their technologies are enabled on the landing page.

Only information reasonably required for the relevant service should be shared. Service providers may process data in other countries. Where applicable, appropriate contractual and legal safeguards should be used for international transfers.

Information may also be disclosed when required by law, to protect legal rights, to prevent fraud, or in connection with a corporate reorganisation. Personal information is not sold as a consumer data product.

4A. Advertising measurement and attribution

The landing page currently uses Meta advertising measurement and RedTrack attribution technology in addition to the company’s internal lead records.

The browser Meta Pixel can send PageView when the landing page is opened and Lead after a successful enquiry. The server-side Meta Conversions API can send the same events using matching event identifiers so Meta can deduplicate browser and server delivery. Later CRM status changes may also send QualifiedLead and DepositPaid. A DepositPaid event may include the actual recorded payment value and currency. The amount entered in the enquiry form is not treated as advertising revenue.

For matching and measurement, Meta event data may include event name and time, event identifier, page address, IP address, browser information, permitted campaign identifiers, Facebook click or browser identifiers when available, and normalised contact identifiers. Email addresses and international phone numbers sent through the server integration are converted to SHA-256 hashes before transmission. Hashing does not make those identifiers anonymous because Meta may use them for matching.

If Meta Automatic Advanced Matching is enabled in the connected Meta Dataset, the browser Pixel may also recognise contact fields such as email or phone information for matching in accordance with Meta’s configuration and applicable requirements.

RedTrack is used to attribute visits and completed enquiries to advertising campaigns. Its browser script can process campaign parameters and a RedTrack click identifier and can store an attribution identifier such as rtkclickid-store. The current RedTrack configuration specifies a 90-day attribution duration.

Case narratives, passwords, one-time codes, seed phrases, wallet keys, complete payment card numbers and uploaded evidence are not intentionally included in Meta advertising events. Enquiry delivery to Palladium Law Limited does not depend on Meta or RedTrack accepting an advertising event.

Submitting the enquiry asks Palladium Law Limited to review the information provided and contact you about that enquiry. It is not, by itself, consent to unrelated promotional messages.

Meta and RedTrack process information under their own applicable terms and privacy information. Advertising measurement does not remove any applicable privacy, storage-access, consent or international-transfer requirements.

5. Retention

Initial enquiry information is kept only for as long as reasonably necessary to respond, assess the enquiry, maintain records, resolve complaints, protect legal rights, and meet applicable obligations. Enquiries that do not proceed are normally reviewed for deletion or anonymisation within 24 months, unless a longer period is justified by an active dispute, legal requirement, or documented operational need.

When shared duplicate protection is configured, non-contact receipt identifiers and a keyed request fingerprint are retained for up to 24 hours. This record is not a backup of the full enquiry and is separate from the company's Telegram or CRM records.

6. Your rights

Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. A request may require reasonable identity verification.

You may also have the right to complain to the Information Commissioner's Office in the United Kingdom or to the relevant data protection authority in your country.

7. Security

Reasonable technical and organisational measures are used to protect enquiry information. No online transmission or storage system is completely secure. Sensitive evidence should be sent only through a route specifically confirmed by the team.

8. No professional relationship created by the form

Submitting personal information through the landing page does not create a solicitor and client relationship, professional retainer, fiduciary relationship, or guarantee that the matter will be accepted. Any engagement must be confirmed separately in writing.

9. Contact and updates

Questions, rights requests, and privacy complaints can be sent to info@palladiumlegal.co.uk.

This notice may be updated when the enquiry process, service providers, legal requirements, or website features change. The current version is published on this page.